Frequently Asked Questions
Are the body butter products for everyone?
Yes! Men, women, and children of all ages, ethnicities, and skin types. We only use all-natural and organic ingredients, and our body butters are 100% chemical-free all the way down to our scents! We also have an unscented version for those who may have skin allergens. However, we do recommend discontinuing use if you notice any skin irritations.
What is the shelf life of the body butters?
Our body butters will last at least a one year after opening.
Will there be more products?
Yes! Melanin Essentials is a hair, skin, and body product line, and we plan to introduce more products as they are ready. So stay tuned!
When will the hair products launch?
We do not have an exact date for our hair products, but we are working hard to finalize the steps needed to launch these products. We understand the importance and anticipation behind our hair products, and we are anxious to have them out as soon as possible.
How do I order?
Simply add the products to the cart, and you can use your credit card, apple pay, or paypal to order your products.
If there any more questions, that are unanswered please feel free to contact us here!
What happens if I miss my pick up timeslot?
(Lancaster, PA residents only) If you miss your pick up time / date, no worries! Just use the contact information provided in the email sent, and we'll get you rescheduled in no time.
NOTE: We are not responsible for orders that have not been picked up. While we seek the utmost customer satisfaction, it is the customer's sole responsibility to arrange a pick up time that works and/or reschedule if need be. Orders not picked up within (10) business days will be refunded.